How to fix Jio sim Activation time

Fix 1: Wait for eKYC based Sim activation: If you didn’t get sim then please ask store if eKYC based Sim activation is available. If not, then wait few more days at least 5 days, until eKYC comes to your nearest Jio Store.

Fix 2: Got Jio Sim and Order SMS: Follow this: For data activation, you need to dial 1977 from VoLTE enable phone or dial 1800-890-1977 from alternate number then enter last 4 digits of documents submitted  – Once done -> For voice service activation, Call 1977 again from VoLTE enable phone or use JioJoin app and enter last 4 digits again – you will get confirmation SMS instantly.

Fix 3: Got Jio Sim but No SMS : Nothing to do in this case except call back to Jio Store: Visit Reliance store from where you got sim and ask them to activate service.

Fix 4: Jio Sim activated but 2GB data limit: If this happens for your sim check solution here: Jio offers 2GB 4G data, 100 Mins call & 100 SMS

Fix 5: Got Blank Jio Sim in Blue packet: Few issues reported that users are getting blank Jio sim in blue packet and Sim number is given later to customers. Wait until you get number & Order SMS then follow ‘Fix 1’.

Fix 6: Got Signal in Jio Sim but no SMS: Order SMS for your Jio sim is probably pending – Please check for SMS and, also try ‘Fix 1’ to activate service.

Fix 7: No Jio Network – Emergency Calls only : Your Jio Sim activation status is pending, Once you get ‘Order SMS’ from Jio, follow ‘Fix 1’ to use 4G service.

Fix 8: Call Jio Platinum Care: This is best solution fix Jio sim activation. If your sim activation is pending for long time then only use Jio platinum care by dialing 1995 from any Jio number – This will directly connect you to Jio Advanced Care – Politely request agent to activate your Jio sim but don’t call care again and again.

Jio got millions of activation suddenly which is why activation got delayed for more than expected time – Jio will activate your sim for sure in next few days.

This situation won’t come if Jio had take Adhar card based eKYC for all Jio Store – Sim Activation process via eKYC is very simple > Store checks your card > Verify Fingerprints > Take photo > Activate Sim instantly if match found valid.

Jio to offer 4GB/day data along with unlimited Voice calls & 100/day SMS till Dec 31st with Jio Welcome offer, No unlimited 4G data after Sept 5. We request you to please calm down and wait few more days – service is free till end of the year.